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Forum Discussion
SMSchmidt1
5 years agoHelpful | Level 5
Exporting to Instagram problem
I use dropbox to move pictures from my mac to my iphone, and then export them to instagram. Recently, however, when I go to export from my phone, I get a message that dropbox is linking the file and...
- 5 years agoI had similar issue in an Android phone. Try these
1. Make sure you have given storage access to both apps Dropbox and Photos app. Just double check usually it’s on.
2. Go to Dropbox app and tap on ‘3 dots icon’ or More options icon. Then select make available offline.
3. Now go back to Instagram and select the file location of Dropbox to select your image file. It should open now.
It seems Instagram can’t access direct dropbox files yet. They must be on storage somewhere. Cheers
PHec000
Helpful | Level 5
I have been exporting images to instagram from dropbox for a little while now. However, in the last few days I keep getting an error saying ' unable to load image' and then it fails.
Anyone got any ideas about how I can solve this issue?
Walter
5 years agoDropbox Staff
Hi PHec000; welcome to our Community!
I'll be glad to help with this; could you forward me a screenshot of the exact error you get so I can get a visual too?
By the way, are you on an Android device or on an iOS one? Have you updated both apps from your app store and your device's OS to the latest versions?
Let me know what you find and we'll take it from there.
- Daniel755 years agoNew member | Level 2
Hi Walter,
I am having the same problem exporting a photo to my Instagram feed from Dropbox on my Android phone. Yesterday this worked fine. When I select a photo in my Dropbox, go to Export, go to Instagram Feed, I receive a message stating, "unable to load image." Any suggestions? Thank you.
- PHec0005 years agoHelpful | Level 5
Hello yes. I have an android and here is the image you asked for. Any help would be appreciated
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