You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
SMSchmidt1
5 years agoHelpful | Level 5
Exporting to Instagram problem
I use dropbox to move pictures from my mac to my iphone, and then export them to instagram. Recently, however, when I go to export from my phone, I get a message that dropbox is linking the file and...
- 5 years agoI had similar issue in an Android phone. Try these
1. Make sure you have given storage access to both apps Dropbox and Photos app. Just double check usually it’s on.
2. Go to Dropbox app and tap on ‘3 dots icon’ or More options icon. Then select make available offline.
3. Now go back to Instagram and select the file location of Dropbox to select your image file. It should open now.
It seems Instagram can’t access direct dropbox files yet. They must be on storage somewhere. Cheers
Lusil
Dropbox Staff
Hey SMSchmidt1, thanks for checking in with us.
I'd be more than happy to help look into this, I'll just need some additional info, such as:
- What are the exact steps you're following to export these photos?
- Could you send me a screenshot (without any personal info) of the error?
Looking forward to hearing back from you!
simchaxs
5 years agoHelpful | Level 6
Hi, Ive encountered exactly the same problem. Since yesterday, I am unable to export my photos to IG feed, but can do so using IG Direct, or Google Photos.
- SMSchmidt15 years agoHelpful | Level 5
I haven't had time to figure this out. I'll try using one of those two options. Thanks.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!