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Forum Discussion
nonno2023
2 years agoExplorer | Level 3
File syncing and opening problems after required Mac update
Working on a MacBook Pro running Ventura 13.0.1, I was required to update my Dropbox which required the full migration on Mac. This was done in the past few weeks. Ever since then, there have been ma...
ulba
2 years agoHelpful | Level 5
I'm having same problems from the very first day of mac update.
I even send them the recorded video of problems occurring.
But the resolution that staff replied to me was to complete reinstall dropbox using terminal.
I did what they said, and yet "nothing" has solved. And it makes me really annoy.
What I recommend you is to reinstall dropbox and don't upgrade to Mac supported version.
- SamPT2 years agoHelpful | Level 7Agreed.
But its dropbox is pushing for updates by showing red flag in dropbox icon.
As we all are on apple ecosystem, I think its time to leave dropbox and move to paid icloud space.
Atleast thats whats I am thinking.- jhornsby2 years agoNew member | Level 2
If we leave Dropbox, how can we get its contents into icloud space?
Myself, I cannot abandon 15 years of work.
- jhornsby2 years agoNew member | Level 2
Having kept all my work in Dropbox, I now cannot find any of it.
I replaced my Dropbox with the latest version because Dropbox sent me an email telling me I must to this.The result is that I cannot use Finder (this is on my mac).
When I go to anything (say XYZ) in my Finder list, I get the message " 'XYZ' can’t be opened because the original item can’t be found."For many years I have kept all my work in Dropbox, and for several years have paid Dropbox a subscription. But now I simply cannot reach documents I want to.
By googling, I learn that I should forcequit finder, and then clicked on “relaunch”. I've tried this many times. It doesn't work.
[Everything I read in trying to do something about this makes the assumption that that my Dropbox files are shared, and says I must put in my username at some stage in some process. But I have never shared any files in my Dropbox.]- AustinBaze2 years agoExplorer | Level 4
I have just ignored the annoying red flag and the "Update Dropbox" nag, since December, and I plan to do so forever.
Dropbox appears to have damaged its product and architecture with this release, and I won't endanger my files using what appears to be a badly tested Beta version that is not forced on me. It is working so I am not going to "fix it."
- jhornsby2 years agoNew member | Level 2
You say "I should reinstall and not upgrade", but the message Dropbox sent me implied I HAD to upgrade.
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