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nonno2023's avatar
nonno2023
Explorer | Level 3
2 years ago

File syncing and opening problems after required Mac update

Working on a MacBook Pro running Ventura 13.0.1, I was required to update my Dropbox which required the full migration on Mac. This was done in the past few weeks. Ever since then, there have been ma...
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Dropbox Pro
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ulba's avatar
ulba
Helpful | Level 5

I'm having same problems from the very first day of mac update.

I even send them the recorded video of problems occurring. 

But the resolution that staff replied to me was to complete reinstall dropbox using terminal.

I did what they said, and yet "nothing" has solved. And it makes me really annoy.

 

What I recommend you is to reinstall dropbox and don't upgrade to Mac supported version. 

 

jhornsby's avatar
jhornsby
New member | Level 2
2 years ago

You say "I should reinstall and not upgrade", but the message Dropbox sent me implied I HAD to upgrade.

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