Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hi everyone,
I just wanted to follow up on my message above.
Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.
Thank you so much!
Hi Frank P E.! Hope you’re doing well.
If you see Dropbox Capture among the list of programs on your Windows computer, you can uninstall it, like you would with the rest of your programs there.
Let me know if you face any issues, though.
umm --- its not listed with the other programs like dropbox itself
Hi Frank P E., sorry to jump in here!
But have you made sure you had the app installed locally in the first place?
ok I did this numerous times ---- if you go to dropbox.com/capture to download the app, you are directed to the MS store --- from there capture is installed ---- when I go to the programs list to uninstall capture it is not there, but it does appear as a windows app and I think there is a powershell script to remove it -- is there another way?
Thanks for letting me know more Frank P E.!
Can you try to navigate to %appdata%\Roaming?
Then show hidden files by searching for 'Folder' in the Windows search > File Explorer Options > View tab > Under Hidden files and folders, select Show hidden files, folders, and drives > Click Apply.
Then delete the folder \Dropbox-Capture.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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