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Forum Discussion
How many years until Dropbox will fix offline files being unaccessible
I see via Google that many people continue to share having this problem. When I update my offline files, they're usable for about 24 hours and then they are no longer accessible. So for example, if y...
Hey
I have 2 ipads and 1 iphone, all of them are running Dropbox.
I use it for work purpose to have videos of my products.
Before the newest updates, where it changed form "favorites" to offline files, i had no problems, but now, the videos set to offline, just dont work offline, and its causing a lot of problems.
All the videos i use, are formatted to Mp4, i have about 30 videos, and only 4 (the 4 newest added) refuse to work. They have been doiwnloaded about 5 til 8 times now, and soon as wifi is gone, they dont work, while all the old videos work. This is the same problem accross 3 devices!
Can anyone shine some light on what the heck is going on?
This has been some damn good support. I will make sure, that we find a different hosting service, one that has client support, and not just a useless forum. Where no one raises an eyebrow for a serious issue with the software.
I feel sad that we ever paid for dropbox.I seem to have the same issue.
I uploaded a few videos from my Mac onto dropbox, checked they played while over 4G. Selected to save them offline and watched them download to my phone. Got on a flight, put on aeroplane mode... and they don't play :'(
Even when I reconnect to 4G or wifi now the "offline files" still won't play. The loading indicator just sits there spinning.
I have song lyrics and chords saved on Dropbox (hundreds of them). They are arranged in folders, then the songs are listed in alphabetical order in the folder. (example: Folder 1 Country Music A-I Folder 2 Country Music J-Z......etc.)
My problem is this: after each update, I have to go to each folder and open each song to re-establish it on my Ipad to have it available for offline use in places I play that don't have WiFi. I'm talking 500+ songs; open the file, open the next file, open the next file, etc). I have looked at the "offline" folder system, but can't figure out how to do it a folder at a time, and retaining the alphabetical order in each folder. Without this organization, finding a tune quickly would be impossible.
I MUST be doing something wrong to have to open each and every file after updates so that I can access the file offline when WiFi is not there.
Anyone have any suggestions to help me through this mess? I love Drobox, but this re-load every song after every update is making me think I need to leave DB and find a better program for my use.
Thanks for any advice anyone has for me.
