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Forum Discussion
Clzufall
5 years agoHelpful | Level 5
I can't scroll down through my files
I am unable to scroll down through my files.
- 5 years ago
In that case, have you ensured that you're using the latest stable version of Safari Clzufall?
Since you didn't get any different results after clearing the browser's cache and on a private browsing window, there might be a pending update on your browser that's essential for all the visual elements of our website to load normally.
That said, I'm glad it seems to be working just fine on other browsers, like Chrome for example.
Jay
Dropbox Staff
Hi ftavp, thanks for posting today!
Could you try switching browsers to see if this helps?
Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
This will help me assist further!
bdottolo
5 years agoNew member | Level 2
I am actually having the SAME issue and private browsing does NOT work. This is HORRIBLE>
- Lusil5 years agoDropbox Staff
Hey bdottolo, thanks for joining us on this discussion.
Did you also try another browser and clearing your cache? Maybe that will do the trick.
Give us a nudge with any updates. Cheers!
- Breeoxd2 years agoHelpful | Level 5
Clearing cache and switching browsers doesn't work.
It costs =$50 a month for this- when are you going to FIX IT
- Dan B.505 years agoExplorer | Level 4
Yup, also the same issue. Weird.
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