You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
witek-27400
11 months agoNew member | Level 2
I have a problem downloading movie file to my Android
I needed to move a large file (1GB) from Dropbox to my local folder on Android. The file downloaded for a while, then out of the sudden the app disappeared. When I navigated to the file location - th...
- 11 months ago
Hey witek-27400 - sorry to jump in here, but would you mind sharing your workaround?
Also, did you get the chance to try what Jay mentioned?
Jay
11 months agoDropbox Staff
Hi witek-27400, thanks for bringing this to our attention.
Could you try marking the file as offline first in the Dropbox mobile app?
Afterwards, try downloading or exporting the file to your device.
Keep me updated with any progress!
- witek-2740011 months agoNew member | Level 2
I think I have tried and failed. Finally I have found a workaround for the problem... but I can test it for you if you want. Tag me, so I know it is important - I will try to recreate the problem.
- Walter11 months agoDropbox Staff
Hey witek-27400 - sorry to jump in here, but would you mind sharing your workaround?
Also, did you get the chance to try what Jay mentioned?
- witek-2740011 months agoNew member | Level 2
Well... My workaround was to use Google Drive (ick!)
No, I have not tried yet.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!