You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ZMT's avatar
ZMT
New member | Level 2
3 years ago

Images Doesn't Show a Thumbnail Icons

I just purchased a new laptop.  I have synced all the files but the images [JPG and PNG] are not showing the thumbnail only the Photo icon app. The old one is showing all the thumbnails. Dropb...
Desktop
Dropbox Pro
Folders
View
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey ZMT, thanks for joining our Community.

 

If you right click on these files and choose to make them online-only, do the thumbnails appear?

 

Keep me posted.

  • patsabre13's avatar
    patsabre13
    New member | Level 2
    2 years ago

    This is not a viable solution. One of the major reasons to use dropbox is to have files stored locally on your computer AND in the cloud.

     

    Switching files to online only then having to download them EVERY time you want to use them is not a solution. Especially for large files. 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!