You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Justin P.2's avatar
Justin P.2
Collaborator | Level 10
7 years ago

Is there a way to choose whether .zip files are previewing on the Dropbox website?

I'm a long time Dropbox user and today I went to check if some older links were still active that I had sent to a cleint.  Most of the files are send out are zipped for various reasons.    It ...
File access
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Sync
Web
  • Jane's avatar
    Jane
    7 years ago
    Thanks for sharing your thoughts on how this functionality change has impacted your workflow MRMJP, I’d happily follow-up with you on this discussion & I hope my post finds you well! 
     
    You’re absolutely right when it comes to this recent feature implementation, therefore at the moment when previewing an archive file, you can navigate through the archive file structure and preview individual files within the archive. Previously, compressed files (such as .zip & .rar) couldn’t be viewed on the web interface & in case you had received (or sent) a shared link containing this filetype, you’d (or the recipient would) have to download them locally, in order to view the contents. 
     
    That all being said, I appreciate the time you’ve devoted in writing us the specifics of how this alteration has worked for you so far & for that reason I’ve made sure to transfer your comments up the ladder for future reference. 
     
    In any event, please let me know here if you have any more thoughts or questions & I’ll do my best to check back with you. Wishing you a fruitful May & a wonderful rest of the day ahead! 
SudoAlex's avatar
SudoAlex
New member | Level 2

Another +1 feedback as this has confused a client that I've sent the link to - "where's the zip file?".

The new feature is useful, but shouldn't be the primary goal when Dropbox encounters a zip file. If I wanted users to download every file individually - I wouldn't have put the files into a zip file in the first place.

    • brendandekora's avatar
      brendandekora
      New member | Level 2
      6 years ago

      I'd like to add my frustration to this topic for all of the above reasons. Please impliment an option for this asap as it is causing mass confusion and headaches for users and clients. 

      • sthomas's avatar
        sthomas
        New member | Level 2
        6 years ago

        I hate to say it, but I'm going to cancel my Dropbox subscription. This ZIP folder issue and lack of reponse by Dropbox has left a bad taste in my mouth for the company. And of course I want to support anyone beside the tech-giants like Google, but honestly, it's a decision based on being able to do my business. You would assume a smaller company like Dropbox would be able to be quick and nimble in terms of finding a solution to such a simple issue like this ZIP behavior but instead it seems like money is spent on marketing and (re)branding instead of optimizing the platform. I hope others who are dealing with this ZIP uploading/downloading issue find a solution quickly, but for me, the time is up and it's time to save money and energy by using a different platform that actually cares about the product they create. Thanks DB community for speaking up, it was nice to hear your voices and know I wasn't alone!

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