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Forum Discussion
JefW
6 years agoCollaborator | Level 9
Mac osx - strange extra files appearing when downloading files directly.
Just had a strange issue with some files that I directly downloaded from our DB folders. On the website, I went to one of my shared folders from another team member, and clicked on 2 files (illustra...
structaural
Helpful | Level 6
When I download files from the website I also end up with two folders - the problem is that the files I want are all zero bytes. And the metadata - which is all misnamed files seems to have the data but both sets of files are unuseable. When I use my Dropbox folder on my mac the files are fine.
This is a pretty bad bug, Dropbox and means I can't share my files with anyone. As no files are useable. Having to look for alternatives which is a shame as I've used Dropbox for over a decade.
structaural
3 years agoHelpful | Level 6
Whatever Dropbox are using to compress my Mac files - it is not doing it properly - as these files should uncompress on a Mac without the __MACOS folder. It's like the files are being compressed on a mac - then unzipped on a PC and then re-compressed again, and something is corrupting the names and data of the resource forks of the Mac files. Fonts for instance keep most of their data in the resource fork (which is why so many don't work on a PC).
If I make a ZIP on my Mac - put it on the server and uncompress it using a PC I get a similar structure to the files from Dropbox but without the corrupted resource data. So it's still useable.
Dropbox ZIPs though, are corrupted. And anyway as I said at the beginning should not be showing this folder structure but should only show the files themselves on a Mac. This folder structure should only show up when unzipping on a PC.
So Dropbox - the failure is at your end. Please fix!
- Walter3 years agoDropbox StaffEDIT:
Hi all - thanks for your reports and feedback on this.
Could you try the walk-around described here and let us if it works for you?- Mxm5G63 years agoHelpful | Level 5
Edit: misunderstanding, all's good (poster posted on the wrong thread and will edit answer)
- JefW3 years agoCollaborator | Level 9
Thanks Walter, but I honestly don't see how that post is relevant to this one at all. Did you accidentally post this in the wrong thread? No one here is saying they're getting an "error 1" when attempting to unzip a file.
Confused. 🙂
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