You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

hanbar's avatar
hanbar
Explorer | Level 4
4 years ago

no export feature

I have a new smartphone A52 5G. I've installed DropBox app but I don't have the Export feature on ALL my files.
Android
Export
Mobile
  • James h.46's avatar
    James h.46
    4 years ago

    The export feature is now under sharing.   Go to sharing and the menu will show export file, then will give you option to save to device.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hey hanbar, thanks for joining us here on the Community!

Would you mind sending me a screenshot of the options you have for a file, so I can check this out?

Thanks!
  • James h.46's avatar
    James h.46
    New member | Level 2
    4 years ago

    I have the same issue that just started after update....... no export option to transfer to android.... note 9.

  • hanbar's avatar
    hanbar
    Explorer | Level 4
    4 years ago

    Hello Hannah

    After clicking on the 3 dots (options) for ANY file I'm getting the following list of actions for the file and as you can see the EXPORT option is missing

     

     

     

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      Sorry to jump in here, and thank you for the screenshot hanbar!

      Can you try what James h.46 suggested, and click under Share?

      You should be able to see the option there, if not let me know.
      • rodwoman's avatar
        rodwoman
        Explorer | Level 4
        3 years ago

        I'm not finding the export option either... from anywhere, including 'share'! Help!

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