Forum Discussion

robderon's avatar
robderon
Helpful | Level 6
2 months ago

old shared link gives "That didn't work for some reason" error

I'm trying to access some files using public sharing links i've created long time ago. All these links gives the same error message with the sad dog picture "That didn't work for some reason".  I've...

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!