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Forum Discussion
robderon
2 months agoHelpful | Level 6
old shared link gives "That didn't work for some reason" error
I'm trying to access some files using public sharing links i've created long time ago. All these links gives the same error message with the sad dog picture "That didn't work for some reason". I've...
Mark
Super User II
2 months agorobderon wrote:It seems that dropbox made a change to their code that made all this old links not valid.
This is correct and something they've done a few times. It only really impacts those who use the links in a hosting capacity. If its a link to just a file that people click on in emails etc. it should still work.
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