Opening a file from Dropbox in a third party app displays files slowly, sorting incorrect
I'll try to explain the strange behavior of Dropbox. Please also note that English is not my native language. Windows 10x64 system. About three days the following happens. If I run Windows Explorer (...
But today everything is back as it was. I think that it worked normally before the first reboot. The problem is not solved and I have no more ideas. Files are loading slowly in the "Open" window. Whereas in Windows explorer it is displayed instantly.
Also I wrote above "various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995."
Any version number with .3. in the middle is a Beta version. I think Hannah just wants to make sure you're on the latest stable version (any version with .4. in the middle) before proceeding any further.
191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
Now it seems to me that reducing the number of files improves the situation. However, when I press Ctrl+O and have to wait for the most recent files to be at the top, it drives me crazy.
I already realized that no one has encountered this, so I’m looking for a solution on my own. Maybe I'll clean out Dropbox and add files little by little.
191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
What version are you on NOW? Not what versions have you tried. If you're currently on a version with .3. in the middle, follow Hannah's instructions for getting back on a stable release, which has .4. in the middle.
Ok look, I uninstalled my 196.3.6775, restarted PC, I did all those steps, then i went there and installed a new version. And this is surprise surprise 196.3.6775. And yes, Early access was OFF and is OFF and I never turned it on.
But for the previous 2 days I installed all those versions with 3 and 4 in the middle, none of them helped me. And now I`m going to download and install 195.4.4995 just because 4 in the middle
195.4.4995 did not help. When I press Ctrl+O or File -> Open it looks as if the files are being downloaded from somewhere.Scrolling is slow and sorting is incorrect.After some time, the files are sorted correctly.However, scrolling still occurs in jerks.I can’t scroll straight to the end of the list; the list slows down and freezes.
I wonder what is the oldest version of Drobox that I can install?
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Find help from the Dropbox Community.","title":"View, download, and export","shortTitle":"View, download, and export","parent":{"__ref":"Category:category:101001000"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:mxpez29397"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:English"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:101001000"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"avatar":null,"topicsCount":2922,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2023-12-04T01:19:25.391-08:00"},"forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"eventPath":"category:101001000/category:English/community:mxpez29397board:101001012/"},"ForumTopicMessage:message:758947":{"__typename":"ForumTopicMessage","uid":758947,"subject":"Opening a file from Dropbox in a third party app displays files slowly, sorting incorrect","id":"message:758947","revisionNum":2,"repliesCount":15,"author":{"__ref":"User:user:1814947"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001012"},"conversation":{"__ref":"Conversation:conversation:758947"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:758947"},"body@stripHtml({\"truncateLength\":200})":" I'll try to explain the strange behavior of Dropbox. Please also note that English is not my native language. Windows 10x64 system. About three days the following happens. If I run Windows Explorer (...","body@stringLength":"2703","rawBody":"
I'll try to explain the strange behavior of Dropbox. Please also note that English is not my native language. Windows 10x64 system. About three days the following happens. If I run Windows Explorer (Win+R) everything is fine in the Dropbox folders as it should be. If I click on the Dropbox icon, the folder opens and everything is fine in it too. However, if in a running application I want to open a file that is located in the Dropbox folder, I press the Open button (or Ctrl+O), a window opens and I see the files incorrectly. They are sorted incorrectly, instead of \"By date of modification\" they are sorted in a strange way, it seems as if by Name (but not really). If you wait about a minute without doing anything, then they sort correctly as they should. Therefore, I cannot open files that I have been working with recently. Because they are not on the top. If you click on the sort arrows above the columns, nothing happens. Dropbox takes a lot of time to sort files correctly. And this only happens in the \"Open\" window of my application. And if you select different folders, you see that the files there are also sorted incorrectly. Although the sorting type is selected correctly, as can be seen from the arrow at the top of the column (The selected view is list). What is most strange is that this happens on two independent computers and they are connected only by the same Dropbox account. What was done: various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995. Advanced reinstall has been performed. The dropbox cache has been also deleted. The number of files in dropbox has been reduced. The remaining files were reorganized into new folders. The application was also reinstalled with a different version. Nothing helps. The file sorting is still incorrect for some reason. And the list of files seems to be loading. Whereas in Windows Explorer the file list is visible instantly and correctly sorted. I'm ready to reinstall the entire system, but the fact is that the same problem is on a second independent computer. And the only thing they have in common is Dropbox. My experience in dropbox is at least 10 years. I've never seen anything like it. All the files Available offline (online-only unchecked and never used).
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Home internet direct line 200 Mbit/s, no vpn, no proxies.
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My working files are small (10-100kb), there are hundreds inside the folders.
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But everything was fine even when there were thousands of them.
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Only 50% of dropbox storage used. Any ideas?
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Thank you!
","kudosSumWeight":0,"postTime":"2024-03-21T05:14:30.729-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Windows","text":"Windows","time":"2022-02-07T09:39:13.851-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:758947_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1701},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:758947":{"__typename":"Conversation","id":"conversation:758947","solved":false,"topic":{"__ref":"ForumTopicMessage:message:758947"},"lastPostingActivityTime":"2024-03-22T17:01:40.983-07:00","lastPostTime":"2024-03-22T17:01:40.983-07:00","unreadReplyCount":15,"isSubscribed":false},"ModerationData:moderation_data:758947":{"__typename":"ModerationData","id":"moderation_data:758947","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:758947_2":{"__typename":"Revision","id":"revision:758947_2","lastEditTime":"2024-03-21T06:57:41.362-07:00"},"ForumReplyMessage:message:759210":{"__typename":"ForumReplyMessage","id":"message:759210","conversation":{"__ref":"Conversation:conversation:758947"},"author":{"__ref":"User:user:696151"},"revisionNum":1,"uid":759210,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001012"},"subject":"Re: Opening a file from Dropbox in a third party app displays files slowly, sorting incorrect","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:759210"},"parent":{"__ref":"ForumReplyMessage:message:759195"},"body":"
Hey LITMANEN, are you still on the beta version of the app (196.3.6775)?
\n
\n
If so, please go to your account settings here and turn off the \"early releases\" option.
\n
\n
Then install the app again from this link and let me know how it goes.
","body@stringLength":"757","rawBody":"
Hey , are you still on the beta version of the app (196.3.6775)?
\n
\n
If so, please go to your account settings here and turn off the \"early releases\" option.
\n
\n
Then install the app again from this link and let me know how it goes.
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But today everything is back as it was. I think that it worked normally before the first reboot. The problem is not solved and I have no more ideas. Files are loading slowly in the \"Open\" window. Whereas in Windows explorer it is displayed instantly.
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But today everything is back as it was. I think that it worked normally before the first reboot. The problem is not solved and I have no more ideas. Files are loading slowly in the \"Open\" window. Whereas in Windows explorer it is displayed instantly.
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Early access was OFF.
196.3.6775 was installed via DropboxInstaller downloaded from dropbox.com
Also I wrote above \"various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995.\"
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Also I wrote above \"various versions of dropbox were installed 191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995.\"
\n
\n
Any version number with .3. in the middle is a Beta version. I think Hannah just wants to make sure you're on the latest stable version (any version with .4. in the middle) before proceeding any further.
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191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
Now it seems to me that reducing the number of files improves the situation. However, when I press Ctrl+O and have to wait for the most recent files to be at the top, it drives me crazy.
I already realized that no one has encountered this, so I’m looking for a solution on my own. Maybe I'll clean out Dropbox and add files little by little.
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191.4.4995, 194.4.6267, 196.3.6775, 195.4.4995 were installed. Not enough? OK, I will try another one this weekend.
\n
\n
What version are you on NOW? Not what versions have you tried. If you're currently on a version with .3. in the middle, follow Hannah's instructions for getting back on a stable release, which has .4. in the middle.
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Ok look, I uninstalled my 196.3.6775, restarted PC, I did all those steps, then i went there and installed a new version. And this is surprise surprise 196.3.6775. And yes, Early access was OFF and is OFF and I never turned it on.
But for the previous 2 days I installed all those versions with 3 and 4 in the middle, none of them helped me. And now I`m going to download and install 195.4.4995 just because 4 in the middle
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195.4.4995 did not help. When I press Ctrl+O or File -> Open it looks as if the files are being downloaded from somewhere.Scrolling is slow and sorting is incorrect.After some time, the files are sorted correctly.However, scrolling still occurs in jerks.I can’t scroll straight to the end of the list; the list slows down and freezes.
I wonder what is the oldest version of Drobox that I can install?
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Dropbox Community ModeratorSuper User II
