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Forum Discussion
Opening a folder takes too long on Windows 11 when Dropbox is running
Suddenly, opening a Dropbox folder takes too long time when the dropbox app is running. when I close the Dropbox app I can browse the folders normally and smoothly without any problem. noting that all the files are available offline.
- Hannah
Dropbox Staff
Sorry to see that you're having this issue, marwan_zahran2004.
What's the sync status and version of the app, when you hover over the Dropbox icon in your system tray?
Also, how many files do you currently have in your Dropbox folder?
You can right-click on your Dropbox folder and choose "Properties" to see this info.
Thanks in advance.
- Version 207.4.5821
Sync status: up to date
Number Of files: 830 file: 27 folder- Megan
Hey marwan_zahran2004, thanks for the info!
When did this start happening on your end? Do you have any third-party apps (VPN, antivirus or other cloud backups) that could be interfering with Dropbox?
