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Forum Discussion
Orange box icon meaning
What does this orange box icon means? I'm on desktop, windows 11.
Walter
Dropbox Staff
Dropbox StaffHey SistemasMVH1, thanks for posting on our Community!
The folder icon you're noticing there is not coming from Dropbox, but probably from Microsoft Excel. Have you reached out to them to ask for more information?
Let me know if I'm missing something.
The folder icon you're noticing there is not coming from Dropbox, but probably from Microsoft Excel. Have you reached out to them to ask for more information?
Let me know if I'm missing something.
So this isn't just an Excel issue, I'm a video editor who works on a Windows desktop and I seem to be getting this icon on a lot of my media and I don't know why. Dropbox needs to look into this though, it seems to be unsyncing random assets from my projects when I haven't told it to. The assets I had sync previously get this folder icon and then seem to unlink and go back to online only. Please advice on this, it is getting very frustrating.
- Rich
Super User II
rdb0122 wrote:
So this isn't just an Excel issue, ... Dropbox needs to look into this though ...
It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.
Thank you, however, I don't have OneDrive installed and I'm still getting this issue. Can you advise further?
I've just had the same issue, I don't have onedrive installed. It turns out that I just needed to start the Dropbox App on my windows PC and it all worked.
