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Forum Discussion
Outage Oct 30 2022?
Seem to be getting an error message repeatedly telling me dropbox has to restart. Anyone else?
Exciting News!!!
Installed an older version of Dropbox (went back to August 2022), no restart, no pausing of the antivirus.
Launched the desktop app and presto, it started syncing!
Result: Everything is as it should be!!
Re-installed v160.4.4703 and everything seems to be working fine. Thanks for your help! 😁
@Walter Thanks for the message. Sent a note off to Dropbox support yesterday once I figured out how to do that 😉
Running macOS Big Sur v11.7 and Dropbox v159.4.5870 under a Dropbox Plus subscription.
And yes, did a reboot yesterday and am about to do another one now as the problem is persisting.
Happy Monday!
Walter
Dropbox Staff
Dropbox StaffIn that case, you can also try our latest stable version of the app.
You can download and install it from this page directly.
Walter , Thanks so much for the link! Dropbox build 160.4.4696 installed and another hard reboot done. Sadly, no change, the dropbox error pop-up persists.
- Megan
Hi lynmac, could it be any antivirus, or firewall that would be preventing Dropbox from launching properly?
Could you try to disable them, and then try again?
Hi Megan thanks for the tips. I'm at least logged into Dropbox but sync history is showing it as stuck on "starting". I suspect I'll get the error message shortly - and yup, there it is.
Oddly enough there's been no major change to my system configuration since I changed my OS back in August 2022. If it helps, this all started when I was cleaning things up and moving files from my computer into DB. Unfortunately, I just compared one of the folders I was uploading to in Dropbox to what's showing in my finder on my desktop there's a major gap -- documents moved on the weekend are online but not the historical documents.
Now I'm starting to really feel uneasy.
