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Forum Discussion
BillSki
3 years agoNew member | Level 2
PDF Access on Dropbox
I am unable to easily open PDF files when they are in Dropbox but if I copy them onto my hard drive I can open them immediately.
When I open them on DB, I get an Adobe page with PDF's listed on...
- 2 years ago
Done! What happened is that the default browser in Windows setting was Internet Explore. Changed to Edge, I could open these files.
Thank you. Case closed, for me.
Walter
3 years agoDropbox Staff
Hey BillSki, sorry to hear you're having issues with this.
Could you please let us know some additional information?
For example, what is your computer's OS and the version and status of the Dropbox desktop app installed there?
Do you notice this happens with files that are online only or available offline files?
If you could also attach a screenshot of the error you get, we'd appreciate it.
- fabr_bardelli2 years agoNew member | Level 2
Dear All, same issue here reported.
Adobe can not open some files and this is the error message. Copying the same file on desktop, it works.
- fabr_bardelli12 years agoNew member | Level 2
Done! What happened is that the default browser in Windows setting was Internet Explore. Changed to Edge, I could open these files.
Thank you. Case closed, for me.
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