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Forum Discussion
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
Hi Everybody,
Thank you so much for reporting that everything is back to normal. Our engineering team implemented a fix that should restore visibility of photos in the Photos tab. If you're still experiencing any issues, let us know and I'll make sure that information is passed along.
Thanks,
Ben
- Megan
Dropbox Staff
Hey chrisrazzell, let's jump right into this!
Which platform do you use, when trying to preview your content? Do you use our website, mobile or desktop app?
If you could send over a few screenshots of what you see on your end when visiting your Photos folder, that'd be great. Thanks!
Keep us posted.
Megan, This is happening to many users, the problem is at Dropbox and not user end…
Yes still no photos on all devices
Yep I checked that too but my Dropbox is far from full and there's plenty of space on both my Samsung 21+ and on my laptop. With all the people here reporting the same issue, it seems like the problem must be on their end. IT WOULD BE NICE TO HEAR FROM YOU, Dropbox!
