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Forum Discussion
Can't preview my files after renaming them
Hey
so I have a similar problem almost every time I rename a picture its version changes to a file that cannot be previewed even when downloaded. it says files without extensions can not be previe...
Welcome to the forum, Magdalene Njane!
From what I understand, you'll need to separate the extension of the file from the rest of the filename with a dot (.). So, in this case, the name of the file should be “Friday 19th Aug - 6pm.jpg”.
Please rename your file once again and let me know if the issue persists after that.
Cheers.
Nancy
Dropbox Staff
Dropbox StaffWelcome to the forum, Magdalene Njane!
From what I understand, you'll need to separate the extension of the file from the rest of the filename with a dot (.). So, in this case, the name of the file should be “Friday 19th Aug - 6pm.jpg”.
Please rename your file once again and let me know if the issue persists after that.
Cheers.
- Hey
Yes it worked, thank you- Nancy
I’m really glad to hear that worked!
If you need something else, don't hesitate to give me a shout.
