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v1ta's avatar
v1ta
New member | Level 2
6 months ago

I cant load this file type, I get an error message saying it's unsupported

I can't open my files. The app just says 'can't load this file type. This file type is unsupported here' and so on. I've already tried everything. What do i have to do now?
Download
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi v1ta, thanks for messaging the Community.

 

What type of files are you trying to open? 

 

Is this on the Dropbox site or on your desktop machine?

 

This will help me to assist further!

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