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thisisnonsense's avatar
thisisnonsense
New member | Level 2
2 months ago

To access a document someone sent, I was sent 10 notifications, why?

I'm sure I'm the only one, but in case I'm not - is anyone else mortified that in order to view a document someone sent me that I had to get spammed from dropbox until I login and update my notifiati...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hi thisisnonsense, thanks for posting today.

 

Could you clarify what notification you're seeing? Is this on a shared link to a file or a folder? 

 

Generally, it should be a single notification to login to add it to your account, if need be.

 

Any other info or screenshots (without any private information visible) would be helpful!

  • thisisnonsense's avatar
    thisisnonsense
    New member | Level 2
    2 months ago

    Hi! I didn't, and don't want an account. An employee shared a doc I needed to download. I had to create an account to get the document, and I get that - you need to know who had access. 

    But then I started getting emails promoting your product. I had to login to ask you not to spam me. 

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