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When forcing a PDF to preview in a browser, it only shows the first page
Hi! I'm running into an issue when previewing a pdf file in dropbox only shows the first page of the file (picture below for reference).
I use the "raw=1" extension at the end of the file, and so ...
Ok, seems I've finally solved this. For some reason, any time I tried to compress (use a 3rd party compressor) or checked the "Optimise for Fast Web View" in InDesign, it wouldn't load properly. I managed to keep the file sizes under 15mb, (most were in the 1-2mb range) without compression and now they all load properly. So it seems there's something with compressing or optimizing for web view that Chrome didn't like, but at least they all work now!
Walter
Dropbox Staff
Dropbox StaffThanks for your swift response Joe; I appreciate it.
Since this works fine on IE, it seems like your Chrome browser is acting up; what version are you running exactly? Can you see if there's an update available?
On your last query, I'd check if the files in question are Dynamic PDF documents (including bookmarks, hyperlinks etc.) as there might be a setting within Adobe's InDesign program that's interefering and causing this issue when previewing your PDF files on Chrome.
Keep us posted anyhow joelandamber!
Ok, seems I've finally solved this. For some reason, any time I tried to compress (use a 3rd party compressor) or checked the "Optimise for Fast Web View" in InDesign, it wouldn't load properly. I managed to keep the file sizes under 15mb, (most were in the 1-2mb range) without compression and now they all load properly. So it seems there's something with compressing or optimizing for web view that Chrome didn't like, but at least they all work now!
Yep, sounds like the same error I had. I found it was something in the way the .pdf was compressed. Try with different export options in whatever program you use. For example, try exporting for print and exporting for web and see if that helps. Try to avoid any compression (which I know you said you didn't use... but check into any sort of export settings). Basically play with various settings in your export menu and see if it fixes it. You could also try exporting it as a different file type (perhaps a .doc) and then convert that to .pdf.
Hi Jay. Still investigating thanks.
- Jay
Thanks for keeping us posted, joelandamber!
It’s good to know that you were able to narrow down the cause for this issue on Chrome. Hello,
I'm having this very same problem with all my pdfs. Example here [6.7 MB]: [Removed as per Community Guidelines]
I want the preview to be displayed directly with the browser viewer (therefore the raw=1). This link above works just fine in other browsers (e.g., Microsoft Edge and Firefox) but in Google Chrome it does only load the first page. I've tried in several computers with Chrome updated to the last version, and the same happens in all of them. The pdfs are not compressed, they are directly compiled with Latex, and no further processing after. Any idea what might be going on?
Thanks a lot!
I am having the same problem. My PDF files are created via InDesign as well.
I have an online program loaded to my website. People click the link to view the PDF files (using =raw1 so it displays on screen). Any PDF file over 1.1MB only displays the first page. The same problem arises if I try emailing them the filepath directly.
I can't ask schools across the country to change browsers just to view my files!!
Does anyone have a manageable solution for this other than chaning browsers?
It started in Febuary this year. I worked out if I downsided the files to below 1MB it was ok (but that meant reducing the quality of my images).
Do I need store all my course content somewhere else??
- Jay
Hi kandrew1, did you try the steps regarding the 'Optimise for Fast web view' as stated by joelandamber above?
