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Forum Discussion

menaralf's avatar
menaralf
Helpful | Level 6
2 years ago

force to upgrade...

Something that I unfortunately can not understand!
My folder on the PC is occupied with only 49.1 MB. Dropbox claims that my folder is full and forces me to upgrade!
I find this is unfair, and I am very disappointed!

What can I do, if I don't want to upgrade????

Quota
Storage space
  • menaralf's avatar
    menaralf
    2 years ago

    1. uninstall

    2. Delete all directories with "Dropbox"

    3. reinstall with a new email address.

    At the moment it's ok!!!!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    menaralf wrote:

    My folder on the PC is occupied with only 49.1 MB. Dropbox claims that my folder is full and forces me to upgrade!?

    Check your Backups page.

    • menaralf's avatar
      menaralf
      Helpful | Level 6
      2 years ago

      What do you mean with this??? Nothing is there! It's empty. 

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        menaralf wrote:

        What do you mean with this??? Nothing is there! It's empty. 

        People that have this issue usually have files being backed up, which also takes space in their account. I was telling you to check your Backups page for any files you were unaware of.

         

        What does your Plan page show for your usage? If possible, take a screenshot, being sure to mask any private information.

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