Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

ColinD's avatar
ColinD
Helpful | Level 5
4 years ago
Solved

Remove Dropbox completely from my computer

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dro...
Delete
desktop
Download
restore
Uninstall
  • Jay's avatar
    Jay
    4 years ago
    Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
ColinD's avatar
ColinD
Helpful | Level 5
4 years ago

Thank you for replying.

 

To turn off computer backup:

I have got as far as the Backup Tab but I can't see any option for  "Manage Backups" so that's where I am at. see screen shot.

 

 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
  • ColinD's avatar
    ColinD
    Helpful | Level 5
    4 years ago

    Thank you so much. It has worked.

    I have spent about a weak getting my folders back on to my computer and at last they are where they were.

    Grrrrrrrr Dropbox.

  • FrustratedUserB's avatar
    FrustratedUserB
    Explorer | Level 4
    3 years ago

    When I follow these steps, I receive an error message stating "Can't redirect into reparse point, please choose different target path."

    Any further suggestions?

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey FrustratedUserB, sorry to hear about this.

       

      Can you please clarify if you have the desktop app installed on your computer or if you've uninstalled it at some point in the past?

      • FrustratedUserB's avatar
        FrustratedUserB
        Explorer | Level 4
        3 years ago

        The application was uninstalled from this PC. 

        Thanks! 

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!