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Forum Discussion
TAMINOPROD
6 months agoHelpful | Level 6
Remove "Log in or sign up" Popup when downloading from a shared link
We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when w...
Jay
6 months agoDropbox Staff
We appreciate the feedback on this matter.
We take all comments into consideration when improving the Dropbox site and services.
- Sterney5 months agoNew member | Level 2
Hey Dropbox,
Just to add my feedback:
Just went through this with one of my clients. I sent them a link, they emailed me back asking me to send a file where they don't have to sign up for dropbox. I had to reverse engineer what was happening by using the link in a private browser window where I wasn't logged into dropbox.
The problem is the 'Or continue with download' link is very obscure and just a line of underlined type - very secondary to the large blue 'Continue' button. This should at least be a clear blue 'Download' button.
Would look more professional and not waste time on back and forth between myself and client.
They happen to use Digital Pigeon - when they send me stuff I click the download button once and it starts downloading. I'm not taken to a login screen.
Thanks
- davemosher2 months agoNew member | Level 2
Please expedite removal of the "join dropbox" pop-up window on transfers. When people I send a transfer link to click a download icon or "download all" button, the download should start immediately — no pop-up whatsoever. Adding one makes your paid subscribers look like they are cheaping out/are unprofessional when if fact they are likely paying Dropbox hundreds or thousands of dollars a year.
- _Joshua4 months agoHelpful | Level 6
Hi Jay, is there any update on when this pop up box will be removed? I have had multiple long time clients ask me why they now have to sign in to download their files. To which I have had to reply with a guide with screenshots on how to download the file.
- TAMINOPROD2 months agoHelpful | Level 6
Hey Jay
Any update on that?
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