Forum Discussion

TAMINOPROD's avatar
TAMINOPROD
Helpful | Level 6
9 months ago

Remove "Log in or sign up" Popup when downloading from a shared link

We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when w...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hi _Joshua - thanks for taking the time to share your thoughts on this with us.

 

I've passed your feedback on to the team and you can let us know if you have anything else to add.

_Joshua's avatar
_Joshua
Helpful | Level 6
7 months ago

Hi Walter, back in May you responded with a copy and paste of this exact same response when this same issue was brought up by someone else:


https://www.dropboxforum.com/t5/Create-upload-and-share/Remove-quot-Login-SignUp-quot-Popup-window-from-dropbox-transfer/m-p/767931

Respectfully, I don't feel heard and your response gives me little hope in getting this issue resolved. Is there some other way I can contact the team or provide feedback/suggestions that may give us a better chance?

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    Hey _Joshua, thanks for posting here!

     

    At the moment, you can send your suggestions mainly through our Community & our Support too.

     

    When you send us our feedback, or note things you'd like to see us improve, we pass them to our team internally in order for them to review. 

     

    Plus, our Community Managers keep an eye out for suggestions from our users.

     

    We listen to your needs because it allows us to fully appreciate how Dropbox fits into and influences your daily routine.

     

    And trust me, your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.

     

    Thank you!

    • _Joshua's avatar
      _Joshua
      Helpful | Level 6
      7 months ago

      Thank you Megan 

    • TAMINOPROD's avatar
      TAMINOPROD
      Helpful | Level 6
      6 months ago

      Hey Megan,

      Is there any update on this topic? Thanks!

    • TAMINOPROD's avatar
      TAMINOPROD
      Helpful | Level 6
      5 months ago

      Hey Megan 

      Do you have any update on that?

      Thanks!

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