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TAMINOPROD's avatar
TAMINOPROD
Helpful | Level 6
9 months ago

Remove "Log in or sign up" Popup when downloading from a shared link

We recently chose Dropbox as the best-looking and most functional drive-sharing tool for our video production company. However, there's an annoying popup prompting clients to log in or sign up when w...
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sam8966528's avatar
sam8966528
New member | Level 1
2 months ago

I've just signed up for Dropbox Plus, primarily to use Dropbox Transfer to send files to customers, and I can't believe that this issue exists, which causes such a problem for my recipients.

I would understand pop-ups trying to get people to sign up with a free plan, but when we are already PAYING for this service there shouldn't be issues like this.

I will monitor this thread and see if anything can be done while I'm still in the 14-day cooling off period - if not I will have to cancel and use a different provider.

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