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Forum Discussion
Searching Dropbox files on my Windows results in "File not found" error, when I open it.
I just installed dropbox locally on Windows and when I try searching for a file, the file comes up quickly in the search, but if I try just double clicking to open the file it give me error "File not found it may have been moved, edited or deleted."
But if I just right click on the search and found file, and then select "Open file location", the exact folder opens, I can now double click on the file and open it without a problem.
Any help on resolving this would be appreciated. Thanks!
- Megan
Dropbox Staff
Hi TestriteCAD, welcome to our Community!
Does this happen with a specific folder path/file or with each Dropbox file that you locate when searching?
Could you clarify the exact OS you're using too? If you have any screenshots of the behavior you mentioned, and the error feel free to send it over in order for me to have a visual too.
Keep me posted, and we'll take it from there!
Hi Megan the machine is running windows 11 and here is the screenshot showing the error. Thanks for any help on this.
- Megan
Thanks for the speedy reply TestriteCAD! 😃
Let's try something: can you quit the app using these steps, and try the same search process again? Do you notice the same results?
