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Forum Discussion

Flavours's avatar
Flavours
New member | Level 2
17 days ago

Since updating to Mac OS 15.2 files and folders do not appear on my desktop

For the past few months I have been using dropbox backup to backup my desktop files and folders. Everything has been working fine until this morning when i updated my OS to Sequoia 15.2 Now my file...
desktop
Dropbox Backup
Mac
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

HI there Flavours - sorry to hear you're having issues with this.

Could you clarify the exact version and status of the Dropbox desktop app as shown in your menu bar?

A screenshot of what's troubling you would also help!

Flavours's avatar
Flavours
New member | Level 2
17 days ago

Hi Walter 

Thanks for the reply.

The Dropbox version is 213.4.4597

And the status of the desktop app says Everything is up to date

Here is a link to a screenshot of the desktop app status:
[shared link removed for security reasons]

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    17 days ago

    Could you try copying and pasting your screenshot in your reply box instead of sending the link Flavours? 

    If possible, please send us another couple of screenshots showing the location on your computer you'd expect to see the files as well. 

    • Flavours's avatar
      Flavours
      New member | Level 2
      17 days ago

      WalterThanks for your help, ive actually just discovered the issue, and it was nothing to do with dropbox at all!

      In System Settings / Destop & Dock there is a section titled Desktop & Stage Manager.
      I had to tick the box next to Show Items - On Desktop

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