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gregover's avatar
gregover
Explorer | Level 3
21 days ago

Some videos on my account can't be previewed on the site or when I download them

When I click on my videos it says

.mp4 files are supported but something went wrong

I have tried using an incognito window and a different browser. I can't preview my files at all. When I download them they show up as a .mp4 but no preview. When I try to play them QuickTime Player says they can not be opened. 

Desktop
Preview
Web

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