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Forum Discussion

yeetandco's avatar
yeetandco
Explorer | Level 4
6 years ago

STILL can't get my Dropbox photos to show up in my Android gallery

I've read all the related forum posts dating back to 2012 with no avil.  Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files...
Android
Export
Mobile
harleyandy's avatar
harleyandy
Explorer | Level 4

PS. This may be a version issue but the following steps -

 

  • Navigate to "Internal storage" (it will either be the first option on the screen or you may need to tap the menu icon in the top left corner to see it).
  • Choose the folder "DCIM".
  • Choose the folder "Camera" and save the images within there.

Do not exist as an option.

 

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hi harleyandy, I hope you're well today!

 

I'm sorry to hear that you're having trouble with this and I'd like to help out as much as possible.

 

I've reached out to the email linked with your profile here so that we can look into some device specific info and troubleshoot further.

 

When you have the chance, please check your inbox for my message.

 

Thanks!

  • LukasKetner's avatar
    LukasKetner
    New member | Level 2
    5 years ago
    I am having a similar problem on my Galaxy S10+ even with single images. I do 'Save to device', and it doesn't show up in any folder. If I try again, it asks if I want to replace an existing file that is NOT there. I have to restart my phone EVERY TIME to get single pics to show up in my gallery, so multiple images is out of the question. I really don't want to migrate everything from Dropbox to another service, but I'm actively looking for a replacement that isn't Drive.
    • Daphne's avatar
      Daphne
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hey LukasKetner, thanks for joining us here!

       

      In order to have a better look into this with you, I've reached out to the email associated with your profile here.

       

      If you'd like to continue there, please check your inbox for my email when you have the chance and we'll take it from there.

       

      Thanks!

      • Chinol's avatar
        Chinol
        New member | Level 2
        5 years ago

        I've got exactly the same problem described above on my huawei p30 pro.

         

        Saving one photo at a time on my device onto "Camera" folder works fine, but saving multiple photos doesnt.

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