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damsel in distress's avatar
damsel in distress
Explorer | Level 3
2 years ago

"There was an error while opening this document. The path doesn't exist"

Hi. I use Dropbox app installed by my office on Windows 11. But most pdf documents are unable to be opened and it will states "There was an error while opening this document. The path doesn't exist"....
desktop
Error Messages
Preview
Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for the screenshot damsel in distress - much appreciated!

 

Could you also clarify the Dropbox desktop app's exact status and version as shown in your task bar and send me a screenshot of how those files look inside your Dropbox folder too?

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