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Forum Discussion
Unable to copy from a Dropbox only folder to my laptop - error code 0x80070780
Hi,
I have an archive which exists on Dropbox only (so not a backup synchronized with my PC). When I now try to copy anything from this Dropbox folder to the laptop, I get error code 0x80070780 and the copy fails. I have already rebooted, and run SFC. The PC has Windows 11.
How do I solve this?
Can you make it available offline and then try to move it gavin something?
error code 0x80070780 showing on all dropbox files on PC after unlinking dropbox and deleting the app. All files are gone in dropbox too. I'm unable to delete them on my PC due to this error code and when I contact microsoft windows for help they say it's an issue with dropbox not windows.
- Nancy
Dropbox Staff
Hey gavin something, thanks for posting on our forum today.
Do you mind uploading a screenshot of the error message that you mention?
What if you try to create a copy of this archive within your local Dropbox folder first, and then copy this to another location on your computer? Does that result in the same error message?
Let me know when you've got more updates!
here's a screenshot. I gives the same error with other file types too (jpg, doc,...)
"What if you try to create a copy of this archive within your local Dropbox folder first, and then copy this to another location on your computer?"Do you mean from the dropbox-only folder to a Dropbox folder that is then synced with my PC? Where & how can I do this on Dropbox? When I use windows explorer to copy I get the error.
- Walter
Hey gavin something, sorry to jump in here, but could you clarify if this zip file is available offline on your computer or online only?
