We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Praduman's avatar
Praduman
Explorer | Level 3
7 months ago

Unable to Edit Excel file through mobile Dropbox, it throws an error.

I installed dropbox app in my phone to edit my excel file on the go. When i am opening my excel file on dropbox using open with excel feature, it redirects me to excel web app. Once i sign in to exce...
Edit
Error Messages
Mobile
Preview
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Praduman, welcome to our Community! 

 

I'd like to gather some additional info on this, if you don't mind. 

 

What is the OS on the mobile device you're using, along with the Dropbox version you have installed there? 

 

Would you mind sending me a screenshot of the error you mentioned too, in order for me to have a visual? 

 

Keep me posted, and we'll take it from there!

Praduman's avatar
Praduman
Explorer | Level 3
7 months ago
Hi,
I am using ios version 17.4.1
Dropbox version 372.2

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!