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Forum Discussion
Praduman
7 months agoExplorer | Level 3
Unable to Edit Excel file through mobile Dropbox, it throws an error.
I installed dropbox app in my phone to edit my excel file on the go. When i am opening my excel file on dropbox using open with excel feature, it redirects me to excel web app. Once i sign in to exce...
Praduman
Explorer | Level 3
Also, i don’t see any option to add a screenshot here. Could you please guide me?
Megan
7 months agoDropbox Staff
Of course Praduman!
You should be able to click the camera-like icon, when responding back to me in order to send us a screenshot.
If you don't see the option there, you might need to use a desktop device, or use your mobile browser and request a desktop-version of our site.
- Praduman7 months agoExplorer | Level 3
- Megan7 months agoDropbox Staff
Hey Praduman, thanks for that!
Do you have the Excel app installed on your mobile, or do you try to open the file using a browser?
If you don't, would you mind trying to install the app, just to see if you'll get the same error when opening the file there?
- Praduman7 months agoExplorer | Level 3Hi,
I have both the apps installed (dropbox and excel)
Steps to reproduce the issue:
1) open dropbox app and log in
2) open the excel file and click on “open with” button and select excel.
3) excel app opens
4) dropbox sign-in page opens up.
5) After signing in, the error appears as attached above.
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