You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Fanny E.
10 years agoNew member | Level 1
Unable to Save to Photo Library
Recently my mobile dropbox has been unable to save photos to my photo library on my iPhone 5s. I have never had a problem with this before and am now not sure what to do. I have tried to download mul...
- 8 years ago
I just experienced this for the first time. Sucessfully exported several photos to my camera roll (as I have been doing for years with the Dropbox app), and suddenly one got the error. Then all subsequent tries on any other photos got the error. Quit the app, turned phone on and off. No dice. Plenty of space on the phone, internet connection fine, settings in Dropbox to allow use of cellular data.
What solved it was updating the app. Perhaps folks who experiece this while on the latest version would have to actually delete and reinstall the app to get rid of this problem.
Mariedb
10 years agoDropbox Staff
Hi there everyone,
I'm sorry to hear that you've been having issues with uploading your photos to your Dropbox account.
From Carousel, please try:
-Installing the latest build
- Toggling background upload of your photos from the "Settings"
For Camera Uploads from within the app, please try:
- Installing the latest build of the Dropbox app
- Toggling to enable for background upload
Many thanks and let me know how you get on...
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