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Forum Discussion
VERY SLOW Upload speed uploading files from Dropbox desktop app
Hi there. can someone from the community/dropbox offical people please help:
It has been a few weeks already. Unacceptably slow upload speed when syncing files using Dropbox desktop app. I brow...
hi Lusil
Thank you for your reply. I think I have solved the problem myself. I used another machine that had Windows 10 on it. I installed the Dropbox desktop app there and I linked it to my account. Then I copied the large file over there and tested the speed. It was my max upload speed when syncing. So the problem was that the latest version of dropbox desktop app was not compatible with my version of Windows 7.
If I have any problem again I will definitely open a ticket with the Support team.
CheersHenry
Lusil
Dropbox Staff
Dropbox StaffHi there henryluk, thanks for checking in with us.
Since you've already tried as much troubleshooting as possible - awesome work by the way! - could you also let me know if you've been in touch with our Support team from this page?
If so, could you let me know the ticket ID (eg. #1234567) associated with it?
Keep me posted, thanks!
hi Lusil
Thank you for your reply. I think I have solved the problem myself. I used another machine that had Windows 10 on it. I installed the Dropbox desktop app there and I linked it to my account. Then I copied the large file over there and tested the speed. It was my max upload speed when syncing. So the problem was that the latest version of dropbox desktop app was not compatible with my version of Windows 7.
If I have any problem again I will definitely open a ticket with the Support team.
Cheers
Henry
