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Thijxx's avatar
Thijxx
Helpful | Level 6
7 months ago

Website Photos view is slow

Howdy, viewing photo's on the Dropbox website is painfully slow. Is there a way to get better performance from the Dropbox website when viewing photos? When I use the profiler in Firefox I can see th...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey @Charlie Windsor, thanks for reporting! 

 

Do you think you could send me a couple of screenshots of a step-by-step that you follow on your end? 

 

I'd love to have a visual of this.

 

Thanks a bunch! 

Charlie Windsor's avatar
Charlie Windsor
Helpful | Level 7
7 months ago

Hi @Megan

 

I go to the "Photos" section on the Dropbox website and when opening I'm greeted with the following, either a blank page with empty numbered boxes or a page with a blue Dropbox logo spinning and a messages at the base of the screen in black boxes saying "connecting to server" & " Gathering all  the Photos" can take minutes to complete.

(Refreshing the the page has the same effect, the photos need to be re-indexed but its slightly quicker)

 

 

 

When scrolling through the images you will have lot of blank numbered boxes shown in the pic below ...  

 

 

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