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insertnamehere's avatar
insertnamehere
New member | Level 2
7 years ago

What is this UFO icon on some of Dropbox files online?

There is a UFO symbol next to one of my uploaded files, does anyone know what that means?
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  • Jay's avatar
    Jay
    7 years ago
    Hi there, the UFO generally means it’s a file without an extension at the end, so Dropbox doesn’t know what filetype it is, such as ‘test’ instead of test.jpg, test.docx, test.pdf, and so on.
     
    If it’s supposed to have a filetype, rename the file with the extension and it should show a proper icon instead.
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi there, the UFO generally means it’s a file without an extension at the end, so Dropbox doesn’t know what filetype it is, such as ‘test’ instead of test.jpg, test.docx, test.pdf, and so on.
 
If it’s supposed to have a filetype, rename the file with the extension and it should show a proper icon instead.
Trey2's avatar
Trey2
Explorer | Level 3
5 years ago
My file is mp3 but it still wont upload what do I do now?
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi Trey2, thanks for posting today!

     

    Are you trying to upload files from the desktop app, mobile app, or the Dropbox site directly?

     

    Keep me posted!

    • Trey2's avatar
      Trey2
      Explorer | Level 3
      5 years ago
      Mobile
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        What error are you getting when attempting to upload the MP3 file using the Dropbox mobile app?

         

        Are you uploading it into the root Dropbox folder, or a subfolder?

         

        Any details you can provide would be great!

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