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Forum Discussion

Wayne P.1's avatar
Wayne P.1
New member | Level 1
10 years ago

Why can't I download files and folders from Dropbox to my computer?

I am new! this system as presently experienced is worthless ---so it can't be right? Can't download any folder or file unless through email 1)don't you have simple step by step instructions to do...
Download
Sync
Web
  • Walter's avatar
    Walter
    7 years ago

    Hey Korky K. ,

     

    Thanks for reaching out!

     

    The "Downloads" folder is a default one where all the downloads you initiate from your browser go to. This is specific to your browser (and computer) settings and is not related to Dropbox. 

     

    There are ways to change the default location of your (browser's) downloads depending on the one you use and you should be able to find more about how to do this using a web search. The option to change this can usually be found in your browser's preferences or advanced settings. 

     

    I hope this helps! 

Ed's avatar
Ed
Icon for Dropbox Staff rankDropbox Staff
10 years ago

Hi William

For large files I'd advise you use the desktop client so it can sync smoothly with your computer. 

About View, download, and export

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