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Lightfield's avatar
Lightfield
Explorer | Level 4
4 years ago

Hi i am getting an error -79 on downloading multiple files (word docs) from dropbox to my new mac running Big Sur. It is an M1 Macbook Pro. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi Lightfield, happy Tuesday! 

    Can you send me a screenshot of the error you're referring to? 

    Have you tried downloading the content using a totally different browser? 

    Keep me posted, and we'll take it from there. 
    • dg_meta's avatar
      dg_meta
      Helpful | Level 5
      4 years ago

    • Lightfield's avatar
      Lightfield
      Explorer | Level 4
      4 years ago

      Hi Meghan, since this is a thread of similar reports I will summarize.

       

      Chrome and Safari

      Monteray Mac OS

      Macbook Pro Mx

       

      A -79 error does not require a screenshot, it is a system file error. 

       

      You have a bug. Please pass to a developer.

       

      • Caloring's avatar
        Caloring
        Helpful | Level 5
        4 years ago

        Any update with this? Same issue with new M1 iMac running Monterey. Files work fine on all other computers (Big Sur).

         

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