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Forum Discussion
Added Dropbox account but lost files
Hi,
Panic. When leaving my old company I started a Personal account where I moved over folders I wanted to save. It was everything form sound files to old working files (3d as Photoshop etc). But now looking into my new folders, they are empty. And going back online to check my old companies account, they are not there either.
I draged the folders form the companies dropbox folder into my new one.
What has happen? Please help.
- Mark
Super User II
Hi Designchapel
When you dragged and dropped did you give it time to do the sync? i.e. to download everything (if it was cloud stored only) and then reupload it?
What is www.dropbox.com/events showing on both accounts?
Hi Mark!
On my Business dropbox, it was all synced, all green. I dragged that folder over to my Personal folder. So in my Business folder, it is all empty, and in my Personal folder, I have all folders structure but no files 😕
- Walter
Dropbox Staff
Hey Designchapel - sorry to jump in here, but you haven't mentioned what is your events page showing in regards to your missing files.
Could you have a look and let us know what you find?
