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Forum Discussion
shai8
3 months agoNew member | Level 2
After upgrading to a Dropbox team, I'm unable to edit on 'Excel for the Web' when others are editing
Hi,
Am on the Dropbox Business Plus trial plan and owner of a folder shared with personal Dropboxes. We use an excel spreadsheet on the web/Chrome via dropbox but after updating to this trial plan, am locked out of the excel file on the web when others are editing. I can only enter when no one else is editing but the moment they access the file mid way I am locked out again. I have cleared cache, double checked that I have not locked the file for editing nor the other users too, restarted the laptop. Everyone else seem to access it without issue. Please advise:(
- NancyDropbox Staff
Hey @shai8! Thanks for posting this on our Community.
While having a Microsoft license isn’t necessary when co-authoring files online on your personal Dropbox account, this doesn’t apply for Dropbox teams I’m afraid.
If you’re on a Dropbox team, you’ll need an enterprise Microsoft account and a license that allows editing in Office Online (for more info, you can check out this Help Center article).
Let me know if you have any other questions, though.
- shai8New member | Level 2
Hi Nancy, thanks. Even for Excel for Web? Co-authoring for Excel for Web had been fine fow several months whilst I was within other Dropbox teams - only now under this current team.
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