Learn how to make the most out of the Dropbox Community here 💙.
Forum Discussion
All files have disappeared from our Dropbox account.
We use dropbox to store our image database - we are on the basic free package. I've not been in for a few months - just tried to access and all our images/ files are gone which is really worrying. Does anybody have any advice as to where they have gone and or how we can get them back. Really worrying about this.
- Rich
Super User II
Fusilier wrote:
We use dropbox to store our image database - we are on the basic free package. I've not been in for a few months - just tried to access and all our images/ files are gone ...
Does your Events page show any file activity? Are you sure you're signing in to the correct account?
Also, are you sure it's only been a few months? If it's been more than a year then the account could have been disabled and all content deleted due to inactivity.
