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Forum Discussion
KafS
5 months agoNew member | Level 2
All my folders suddenly disappeared from my Dropbox account
Hi,
Suddenly I have all my folders and subfolders that have disappeared from my Dropbox.
I don't share this Dropbox with any one.
I haven't found anything relating trace of deletion of files....
- 5 months ago
KafS wrote:
Would you have an idea what to do to get it work again with my Chrome browser in a normal mode?
Clear your browser's cache/browsing history.
Walter
Dropbox Staff
Hi there KafS - sorry to hear about your missing files.
If you've ensured that you're logged into the correct account, could you have a look at your events page and let me know if you see any signs of the files there?
Thanks!
KafS
5 months agoNew member | Level 2
Hi Walter,
Thaknks for your quick answer!
As I notice in my message I haven't found anything relating trace of deletion of files.
No signs of the files deletion there?
- Walter5 months agoDropbox Staff
When is the last time you remember seeing them on the website KafS?
Do you happen to have more than one email addresses perhaps?
- Mark5 months agoSuper User II
Does Events show up the addition of the files?
- KafS5 months agoNew member | Level 2
I would say the last file I have imported on my Dropbox should be the last week the 7th of july and the content of my Dropbox was OK.
I don't think I have more than one email addresses for this dropbox.
- KafS5 months agoNew member | Level 2
let me correct my last correct access was July 3
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