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dlott's avatar
dlott
New member | Level 2
8 years ago

All my videos turned into sized down jpegs when uploaded to Dropbox from mac's Photo app. Any ideas?

I just attempted to upload my 'favorites' folder i created in Photo by selecting all and using the 'copy' option in the drop down menu up top to a new folder in dropbox. It should have had enough roo...
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  • Rich's avatar
    Rich
    8 years ago
    dlott wrote:

    all of the images/videos were renamed to variations of this: UNADJUSTEDNONRAW_thumb_66a7.jpg

    That's not Dropbox doing that, and it can't convert videos into JPGs. There must be something else causing it.

dlott's avatar
dlott
New member | Level 2

interesting..ok..my guess is the Photos program doesn't allow you to 'copy' these folders you create elsewhere... which is really annoying since i spent hours creating it from years of photos. I'll see if can find something on their forums. thanks!

khyati's avatar
khyati
New member | Level 2
7 years ago

hi did you find any solution? because even my videos have been transfromed into jpg images and its really frustrating PLEASE HELP!

dlott wrote:

interesting..ok..my guess is the Photos program doesn't allow you to 'copy' these folders you create elsewhere... which is really annoying since i spent hours creating it from years of photos. I'll see if can find something on their forums. thanks!

 

  • Sanchez's avatar
    Sanchez
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey khyati, welcome to our community! 

    Sorry for the late reply. Is this still an issue? If so, can you give me a step-by-step account of your process? Everything from the time you take the video, to the time you view it, and all steps in between would be great! Please include information on the devices you’re using, and the operating system versions that are installed. 
     
    Thanks in advance.
     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to Ask help from the Community here.]

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