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Forum Discussion
CANCELLING A REWIND REQUEST!
How do I cancel a rewind request? I accidentally requested a file to rewind on my external hard drive backup instead of my main dropbox folder. How do I stop the rewind? It started syncing and changing my last backup of my external drive! I unplugged the external drive to keep it from doing the rewind but I can't figure out how to cancel the rewind (not pause it). See screenshot below. At the bottom it says everything is up to date. It's what's going on at the top that I need to stop. The far left number (114.03 GB) keeps decreasing which tells me it's deleting files. Help!
Thanks for the screenshot, this is normal behavior, since the backup is a one-way process, from the external drive to the site.
The folder you see there should be the version of the external drive that you chose to Rewind to.
- Jay
Dropbox Staff
Hi Dayna62, thanks for bringing this to our attention.
It is possible to undo a Rewind, by Rewinding to an earlier point before the Rewind itself.
Once this Rewind you've started has finished, you can choose an earlier point to get back to where you were before.
If you have any further queries, feel free to message back.
Thank you so much for your quick reply! It doesn't appear that the rewind deleted my changes, after all. I'll have to do a deeper dive to make certain. However, when I pulled up my external drive folder in online Dropbox, the restored files show up like the screenshot below. Just curious as to why they're listed separate and not blended into the external drive?
- Jay
Thanks for the screenshot, this is normal behavior, since the backup is a one-way process, from the external drive to the site.
The folder you see there should be the version of the external drive that you chose to Rewind to.
