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Forum Discussion
Cannot Delete Backup
I did a full computer backup and my dropbox is full. I cannot delete the back up file. Suggestions?
- Hi there LutherH, I hope you're doing well!
You'll need to disable the computer backup feature first, which you can do with the steps outlined towards the bottom of this article.
In step 6, you'll need to choose the keep the files on your computer, rather than in Dropbox, and the files will be automatically removed from your Dropbox account.
Let me know how it goes!
That worked . Thank You!
Daphne
Dropbox Staff
Dropbox StaffGlad to hear that LutherH!
Give me a shout here anytime if you have any other questions. 😀
Wishing you a great weekend ahead!
Give me a shout here anytime if you have any other questions. 😀
Wishing you a great weekend ahead!
Hi Dropbox Support,
I do not have the specific computers anymore and cannot do it from the dropbox app to stop the backup, is there an alternative way?
I have 2 Backup computers. I cannot find the delete also cannot move the item to a folder for deletion later.
Is this the only way?
- JayHi DolphinGenius, could you try unlinking the desktop apps from the site, which will then allow you to delete the backups from the site.
Hi there, The instructions on this answer I think are no longer relevant? Its seems the "map" of the online version and the app don't line up with this anymore.
How do I delete my backup folder contents?
Thank you Jess
- Jay
Hi jdaisyd, just to clarify, are you trying delete the backup, or disable the computer backup entirely?
Delete the back up- dropbox had backed up my external hard drive ( I don't remember telling it to do so) and it effectively made my account unusable for space. However all the folders in the Back up (Called Backup Plus?) were not deletable, and so I couldn't free up space.
