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Cardinal1's avatar
Cardinal1
Explorer | Level 4
9 months ago

How to delete a backup?

Hi, I recently logged on and found that my Dropbox folder was full (2GB). On investigation this was because an old laptop was being backed up. I removed it using the desktop app preferences yesterday, but the files have still not been deleted. It does not appear in the list of linked devices on my account either. How on earth do I delete the files and make Dropbox usable again?


  • Cardinal1 wrote:

    I removed it using the desktop app preferences yesterday, but the files have still not been deleted.


    Removing a device from your account doesn't delete files. You can manage your backups from the Backups page.

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Cardinal1 wrote:

    I removed it using the desktop app preferences yesterday, but the files have still not been deleted.


    Removing a device from your account doesn't delete files. You can manage your backups from the Backups page.

     

    • dr_blork's avatar
      dr_blork
      New member | Level 2

      Hey Rich! I'm trying to delete my backup as well. Followed the link & tried to delete the backup but getting an error that says "Couldn't delete 1 item". Any ideas?

      Thanks!

      • Cardinal1's avatar
        Cardinal1
        Explorer | Level 4

        Not a clue, sorry! Maybe start a new thread?